Tuesday, September 16, 2008

Blackberry + Mobipocket Reader - SD Card Access

After unsuccessfully fiddling around with getting Mobipocket Reader to successfully transfer files to my Blackberry BES handheld (inside / outside firewall errors and memory errors), I found this recipe worked:

- Install the latest version of the handheld client software through the desktop Mobipocket Reader software

- On the corporate BES, I had to loosen the IT policy to "Allow internal connections" and "Allow external connections". Once this policy was applied, the client application on the handheld would start without the firewall error message. If you're unable to arrange this change, you're probably SOL.

DO NOT FOLLOW THE OFTEN RECOMMENDED INSTRUCTIONS TO WIPE YOUR BLACKBERRY HANDHELD POLICY - you will probably end up losing everything on the device, having to do a full re-install and pissing off your IT administrator(s). I cannot believe that this is an advocated solution to this problem. Also, don't go about downloading random policy files which are made available on the web as a solution to problems similar to these, unless the handheld is your personal posession and not under the control of a BES.

- Carefully follow these instructions: https://wwww.mobipocket.com/forum/viewtopic.php?t=7622&sid=d161b23c5aa511d560dbc0c6984057b0
Contrary to most of this instructions online, you need to have mass storage mode OFF on the handheld for the Mobipocket software to be able to access the SD card.

Unfortunately there is a lot of conflicting information on this topic, both on the web in general and specifically on the Mobipocket forums.